For plumbing · HVAC · electrical · roofing crews

Every missed call is a $300 job walking to your competitor.

CallMend texts the caller back in seconds. Gets the problem, the address, the booking. You find out when the job's already on your schedule.

See pricing
No new hardware. No apps for your crew. Keep the number you've had for 20 years.
Mike's Plumbing
(253) 555-0114
Missed call · 2:47 PM
2:47 PM
Hi, this is Mike's Plumbing — sorry we missed you. What's going on?
water heater burst, garage is flooding
That's an emergency — we'll get someone out today. What's the address?
2847 Oak Ridge Dr
Got it. You're on the schedule — Mike will call in 5 min to confirm the time window.
Real conversation, handled by CallMend — 8 seconds after the missed call.
$300+average residential service ticket
8 secfrom missed call to first text
24/7nights, weekends, holidays — it answers

You keep working. It catches the lead.

01

The call you couldn't take

You're under a house in Puyallup. The phone buzzes twice and stops. Normally that caller is already dialing the next company on Google. Not anymore.

02

It texts back in seconds

What's wrong, how urgent, what address — asked and answered like your best front-desk person. Except it never sleeps, never puts anyone on hold, and speaks Spanish when the customer does.

03

The job lands on your board

Name, number, address, problem, urgency — captured and booked. Full transcript included. You call back when you're out from under the house.

This is your board after day one.

Every lead, every conversation, every booking. Nothing lives in your voicemail anymore.

CallMend · Lead Board
Mike's Plumbing · today
WhenCustomerProblemUrgencyStatus
2:47 PMJohn Miller
(253) 555-0147
Water heater burst, garage floodingEmergencyBooked
1:12 PMSarah Chen
(253) 555-0233
Tankless heater — clicking noiseThis weekBooked
11:38 AMMaria Gonzalez
(253) 555-0788
Aire acondicionado no enfríaUrgenteBooked
Third lead came in Spanish — it switched over on its own. See the live board.

What you get

Instant text-back on every missed callBefore the caller reaches your competitor's voicemail.
Real conversation, not canned repliesIt understands "my heater's making a weird noise" and reacts to it.
English and Spanish, automaticallyNo setting to flip. It answers in the customer's language.
Website chat on the same brainA widget for your site that feeds the same lead board.
Every lead logged with transcriptStatuses, filters, full history. Your voicemail retires.
Live in 48 hours, set up for youOne short form about your business. We do the rest.

Don't take our word for it.
Try it yourself right now.

Click below and play the customer — pretend your water heater just burst. Watch how it handles you. This is the live system, not a mockup — the same one that would be answering your phone.

Worried it'll say something dumb to your customers? It won't.

You've heard the horror stories about chatbots. CallMend is built the opposite way — to protect your name, not embarrass it.

It never makes things upIf it's not sure about a price or a job, it takes the customer's details and says you'll call back. It never invents answers or over-promises.
You see every single conversationFull transcript of every chat in your dashboard. Nothing happens behind your back — you're always in the loop.
It only knows YOUR businessSet up with your services, your prices, your hours — not generic internet answers. It talks like it works for you, because it does.
You stay in controlWant it to always say something, or never say something? Tell us. Adjust what it says any time — same-day.

One saved job pays for the month.

Average ticket in home services is $300+. If CallMend rescues one missed call a month, it's already paid for itself. Everything after that is profit you were losing.

Setup by hand — 5 shops a month

Founding Client

$197/mo
Regular price $297/mo
Run it for 30 days. If it doesn't pay for itself, tell us and we refund your subscription — no argument, no hoops.
  • Your price locked for as long as you stay
  • Missed-call text-back + website chat
  • Qualifies & books the job, EN + ES
  • Lead board with transcripts
  • Live in 48 hours — we do the setup ($249 one-time)
  • The founder sets it up and stays your contact
Claim a founding spot
Month to month. Cancel any time — no contract, no lock-in.

Standard

$297/mo
 
Same deal: 30 days to prove itself, or your money back.
  • Everything in Founding
  • Priority support
  • Monthly lead report
  • Setup $249 one-time
Get started
Month to month. Cancel any time.

Your old customer list is revenue sitting in a spreadsheet.

CallMend texts your past customers a friendly check-in and books the ones who bite. You pay $25 per booked job. Nothing upfront. Nothing if nobody books.

Reactivate my list

Quick answers

Do I need to change my phone number?

No. CallMend works alongside the number you already have — a missed call simply triggers an instant text conversation with the caller.

What if the customer asks something weird?

It's set up with your services, prices and hours. When it's not sure, it takes the customer's details and tells them you'll call back. It never makes things up.

How long does setup take?

Under 48 hours. You fill out one short form about your business; we do the rest. Your crew doesn't install anything.